When the return is received, please contact us within 7-15 working days, and we will process the refund. If your order has not been shipped, we will refund to you within 3-5 working days.

It is recommended that first you call the local post office to confirm and check the surrounding environment again for parcels. Please contact usclick here.

If you meet some failure regards printer during printing and question about the printer, please contact with our after-sales service department.Click here. Please fill up your information and describe your problem in details. Our after-sale engineer will be follow up soon and they can provide the best solution to you.